Customization FAQ
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Explanation of Product and Service-Related FAQ
Customization FAQ

Customization FAQ

What is your Minimum Order Quantity (MOQ) and typical production lead time?

The MOQ depends on the garment type, fabric, and complexity. Lead time varies with design complexity, functional requirements, and order volume. In general, bulk production takes several weeks to a few months after final sample approval and material readiness.

Do you provide samples? What about sample cost and delivery time?

Yes, Uniouter provides samples for quality and fit verification before mass production. Sample cost depends on customization level, but it may be refundable or discounted for confirmed bulk orders. Sample delivery time varies by fabric availability, design complexity, and logistics.

Do you offer customized packaging and shipping solutions?

Yes, packaging can be tailored to your branding requirements. Shipping is available under different trade terms (FOB, CIF, EXW, etc.). Costs depend on shipping method (sea, air, land), destination, customs, and insurance. A detailed shipping estimate can be provided upon order confirmation.

How do you ensure product quality and consistency?

Uniouter integrates fabric sourcing, design, and manufacturing under one system. Quality is controlled through multiple stages: incoming material inspection, sample approval, in-process QC checks, and final product inspection. Third-party QC or specific client requirements can be arranged.

What is the workflow for sample development?

Client request → design review → material selection → sample making → client feedback and revision → final sample approval. Cost control focuses on using available fabrics, minimizing rework, and precise QC on sizing and functionality (waterproof, windproof, breathability, etc.).

What role does supply chain management play in reducing delivery risks?

Maintaining safety stock of core fabrics and trims, securing early orders for special materials, and cooperating with reliable logistics partners. Buffers in production schedules help mitigate unexpected delays.